Privacy Policy

Last Updated 30th March, 2025

Privacy Policy for WinguSocial

Effective Date: 30th March 2025

At WinguSocial, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your information in accordance with the Kenya Data Protection Act, 2019 and other relevant laws.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Identification Information: Name, email address, phone number, company name, and job title.

  • Account Information: Login credentials and user preferences.

  • Payment Information: Billing details for subscription services (processed securely via third-party providers).

  • Usage Data: Pages visited, features used, time spent on the site, and interactions with the platform.

  • Social Media Data: Data from social media accounts connected to WinguSocial.

2. How We Collect Your Data

We collect data through:

  • Direct submissions via forms on our website

  • Automated tracking tools such as cookies and analytics

  • Integrations with third-party platforms (e.g., social media accounts)

  • Communication with customer support or sales teams

3. How We Use Your Data

We use your information to:

  • Create and manage your WinguSocial account

  • Provide and personalize our services

  • Communicate updates, promotional offers, or service-related messages

  • Monitor and improve platform performance and security

  • Comply with legal obligations

4. Lawful Basis for Processing

We process your data based on:

  • Consent: When you sign up or agree to marketing communications

  • Contract: To fulfill our obligations under our Terms of Service

  • Legal Obligation: Where required by law

  • Legitimate Interest: For internal analysis and platform improvements

5. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

  • Service Providers: Such as payment processors, cloud hosting services, and analytics providers

  • Law Enforcement: If required by law or court order

  • Affiliates or Partners: For joint promotions or service enhancements (with your consent)

6. Data Retention

We retain your personal data only for as long as necessary for the purposes outlined above or as required by applicable laws.

7. Your Rights Under Kenyan Law

Under the Kenya Data Protection Act, you have the right to:

  • Access your personal data

  • Request correction or deletion

  • Object to processing

  • Withdraw consent at any time

  • Lodge a complaint with the Office of the Data Protection Commissioner (ODPC)

To exercise these rights, please contact us at: [email protected]

8. Cookies and Tracking Technologies

WinguSocial uses cookies to enhance your experience. You can control or disable cookies through your browser settings.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against loss, unauthorized access, or misuse.

10. Cross-Border Data Transfers

If your data is transferred outside Kenya, we ensure adequate safeguards are in place in accordance with the Data Protection Act.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Effective Date.”

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, contact us at:

WinguSocial
Email: [email protected]
Website: https://www.wingusocial.com